Description

Scriptel signature pads are fully compatible with Hyperspace, through the use of the standard Epic API. Scriptel incorporates the API through the Hyperspace plugin, that is available in ScripTouch Sign and Save. The Scriptel solution is Citrix Ready and works with full client or VDI installations with such products as Citrix XenApp 6.5 and 7.6, or other products such as Microsoft Remote Desktop.

We recommend that users of XenApp 6.5 or Remote Desktop install ScripTouch Remote, in order to fully enable USB forwarding.

Links

Epic Hyperspace

Features

  • Uses standard Epic API
  • Compatible with Epic Hyperspace 2012, 2014, 2015 and 2017
  • Works with client or VDI installations
  • USB forwarding option available through ScripTouch Remote
  • Windows Support

Supported Models

Why Shouldn’t I Use a Non-LCD Signature Pad with Epic Hyperspace?

Our Epic Hyperspace plug-in currently was made with our LCD display units in mind. As such, we edit the buttons that appear on the screen and interact with Hyperspace. Below is an example image showing what the user will see on a display unit.

These same buttons will “appear” on a display-less unit, thus introducing quirks and confusion in regards to using them with Hyperspace. For example, the “Accept” and “Clear” button locations are switched from the default “OK” and “Cancel” buttons, frustrating the user. Some of the older ST1475s don’t even have the buttons marked on their stickers, leading to even more frustration with using Hyperspace.

At this time, we highly recommend not using a display-less unit with the Hyperspace plug-in.

We are currently working with Epic directly to create and test an updated version of our plug-in that won’t create and change these buttons on the display-less units. However, this is a feature-heavy release, and we do not have a release timeline currently for this version.

For help in choosing the best signature pad for your situation, please click on the button below…

Citrix Ready