Get your Scriptel signature pad repaired by our expert technicians. Fast turnaround, guaranteed quality, and lasting durability.
Please include your devices serial number to help us quickly identify your unit and provide the most accurate service possible.
All Scriptel repairs include a 1-year manufacturing defect warranty for peace of mind and reliability.
Warranty Repair
- Repairs for faults covered under the Scriptel factory warranty are free of charge.
- Coverage under RapidCare is not affected by warranty repairs.
Non-Warranty Repair
- Scriptel provides repairs for devices with damages outside the scope of the factory warranty.
- After submitting a request, a Scriptel representative will contact you with instructions and assistance to process the repair.
- Estimated repair quotes can be provided upon request prior to shipment.
- If a fully functional unit is submitted for repair, Scriptel will make every effort to recreate the reported issue. If no fault is found, a small inspection fee mat be applied.
Additional Information
- Repairs are offered directly to end users by Scriptel.
- Shipping costs to and from Scriptel are the responsibility of the customer, unless the unit is covered by RapidCare.
- Cosmetic damage is not covered under warranty after 30 days from the warranty start date. Customers may request cosmetic repairs using the same procedure under standard repair requests.
