FAQ Type: mSign

Yes, when mSign Desktop is installed on the virtual desktop.

Yes, when mSign Desktop is installed on the virtual desktop.

Not on XenApp. mSign will work when installed on the virtual desktop of XenDesktop.

Android 4.1.0+ OS or iOS 6.0+ with Mobile Safari 6+

Scriptel mSign is a signature capture application for Android and iOS mobile devices, and Web browsers. Signatures can be captured and used to sign in any Scriptel-integrated application, such as our plugins for Adobe PDFs, Microsoft Word and Excel, OpenOffice Writer and Calc, our add-ons for Google Docs and Sheets, and software from third parties.

A paid subscription is required after the trial period. A license key for mSign Desktop is available for purchase here. The browser version of mSign mobile is free to use but also requires an mSign Desktop license key.

Scriptel signature pads plug into the USB port of your computer. The mobile device virtually plugs into your USB port through the mSign Desktop application running in the toolbar. Once the mobile device is paired to the desktop application, your mSign signature pad is “plugged in.” Any application that runs with a physical pad now runs with your mobile device.

Please see the following guides:

• How to Sign an Adobe Acrobat/Reader Document
• How to Sign a Google Docs/Sheets file
• How to Sign a Microsoft Word/Excel Document

The mobile application is paired to the desktop application through an mSign pairing server. Scriptel hosts a public pairing server, which is free to use, but it does require internet access for both the mobile device and the desktop. If you cannot provide internet access, Scriptel will license the pairing server for you to install on a Linux server on within your network.

Yes, mSign Mobile can be used to sign on a Windows, or Linux PC with a Chrome, Firefox, Edge, or Safari Web browser as long as certain conditions are met.

• mSign Desktop must be installed and running on a Windows PC for any installation of mSign.
• The PC that you wish to use for signing has a current version of a supported Web browser (either Microsoft Edge, Google Chrome, Mozilla Firefox, or Apple Safari).
• You can use mSign Desktop and mSign Mobile on the same computer as long as you are in Compatible or Enhanced mode.
• If you wish to use EasyScript mode, you must run mSign Desktop and Mobile on separate computers.

Yes. Although all signatures go through the mSign pairing server, all signatures are SSL encrypted at the mobile app and decrypted on the desktop. The server cannot decrypt signature data and signatures are never stored except, possibly, by the destination application on the desktop.