How Do I Setup a ProScript Device to Use ScripTouch Remote on any Citrix Installation with Thick Client only?

This procedure will work on any Citrix installation with a thick client only and a ScripTouch Remote license.

Steps

1. Install ScripTouch “Sign and Save” on your local computer

   • Open a browser locally and go to scriptel.com/support/downloads/.

   • Download and install ScripTouch “Sign and Save”.

2. Install ScripTouch “Toolbox” on your local computer

   • Open a browser locally and go to scriptel.com/support/downloads/.

   • Download and install ScripTouch “Toolbox”.

3. Adjust the settings for the pad in ScripTouch “Toolbox”

   • Open ScripTouch “Toolbox”.

   • On the menu bar, click “Settings” and then “Online Settings” underneath it.

   • Enter your Username and Password.

   • Click the “Check Credentials” button.

   • After your credentials are verified, make sure that your “Primary Organization” is set correctly.

   • Click the “Save” button.

   • Under “Settings,” confirm that “Enable Online” is checked.

   • Under “Settings,” click “Check for Licenses.” This will download a copy of your license file to your local machine.

   • You can confirm that the license is installed by going to “Help” and then “Check for Licenses.”

4. Install ScripTouch “Sign and Save” on the Citrix desktop

   • Open the Citrix desktop.

   • Open a browser on the Citrix server and go to scriptel.com/support/downloads/.

   • Download and install “Sign and Save.”

Completed!