Scriptel signature pads are fully compatible with Epic Hyperspace, through the use of the standard Epic API. Scriptel incorporates the Epic API through the Epic Hyperspace plugin, which is available in ScripTouch Sign and Save. The Scriptel solution works with full client or VDI installations is Citrix Ready with such products as Citrix XenApp 6.5 and 7.6, or other products such as Microsoft Remote Desktop.

We recommend that users of XenApp 6.5 or Remote Desktop install ScriptTouch Remote, in order to enable fully USB forwarding.

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Features

  • Uses standard Epic API
  • Compatible with Epic Hyperspace 2012, 2014 and 2017
  • Works with client or VDI installations
  • USB forwarding option available through ScripTouch Remote
  • Windows and Mac Support

Installation Instructions

  1. If using remote clients that use Citrix virtualization products, please verify Citrix compatibility. If this is a client installation please go to #2. View a list of Citrix Ready compatible products.

  2. Download and install Scriptouch Sign and Save. When preparing to download, be sure to click the Include Plugins for Third Party Software box, and then select the plugin Epic Systems Hyperspace from the drop-down menu.

    ScripTouch Sign and Save, along with the Epic Hyperspace plugin can be downloaded here.

  3. For remote client installations using virtualization products such from Citrix or Microsoft, you will need a separate license activation for ScripTouch Remote, which is included with ScripTouch Sign and Save.

    More information on ScripTouch Remote, including installation instructions and getting a license

  4. With a valid ScripTouch Remote user license, follow the installation instructions and complete the remote client install.

  5. After achieving the above 3 steps, you should be up and running with Epic Hyperspace and your Scriptel signature pad.

Citrix Ready

Why Shouldn’t I Use a Non-LCD Signature Pad with Epic Hyperspace?

Our Epic Hyperspace plug-in currently was made with our LCD display units in mind. As such, we edit the buttons that appear on the screen and interact with Hyperspace. Below is an example image showing what the user will see on a display unit.

These same buttons will “appear” on a display-less unit, thus introducing quirks and confusion in regards to using them with Hyperspace. For example, the “Accept” and “Clear” button locations are switched from the default “OK” and “Cancel” buttons, frustrating the user. Some of the older ST1475s don’t even have the buttons marked on their stickers, leading to even more frustration with using Hyperspace.

At this time, we highly recommend not using a display-less unit with the Hyperspace plug-in.

We are currently working with Epic directly to create and test an updated version of our plug-in that won’t create and change these buttons on the display-less units. However, this is a feature-heavy release, and we do not have a release timeline currently for this version.